QuickBooks Payroll Error Code 15222 is generally faced when users cannot download a QuickBooks payroll or when the updation of their QuickBooks Desktop fails multiple times. The primary reason for the QuickBooks error code 15222 is that QuickBooks cannot verify the Digital Signatures. This error can be solved by analyzing the causes and following the steps mentioned in this blog.
Reasons Behind QuickBooks Payroll Error Code 15222
Some of the reasons for the occurrence of the QuickBooks Payroll Error Code 15222 are:
1. Presence of Firewall or Antivirus
Firewall, Antivirus, Anti Spywares, and similar software deem the QuickBooks Desktop update as a threat which ultimately invokes the error code.
- Different Default Browser
Users might face problems downloading QuickBooks Payroll if Internet Explorer is not set as the default browser. - Problem with digital signature verification
For security purposes, just before the payroll download, the QuickBooks app cross-checks the digital signature saved in it. In case of failure to verify the digital signature, QuickBooks will display error code 15222.
Methods to Resolve QuickBooks Payroll Error Code 15222
Following are the quickest methods to troubleshoot the QuickBooks error message 15222:
Solution 1: Try updating the QuickBooks Core Data Files
This solution will come in handy for systems with antivirus and anti-spyware software, and the users will have to update a couple of files mentioned below.
- Install core files, QBW32.exe and qbupdate.exe
- Allow exceptions of domains, namely QuickBooks.com, Intuit.com, and Payroll.com.
Solution 2: Install a Digital Signature Certificate
- Close the QuickBooks app and make sure that it shouldn’t run even in the background, as the users might not be able to see digital signatures
- Now, search for the ‘QBW32.exe file’ in ‘C:\Program Files\Intuit\QuickBooks.’
- Later, select the ‘Properties’ option by right-clicking on QBW32.exe
- Choose the ‘Digital Signature’ tab and verify that ‘Intuit Inc’ is specified in the checklist present in the tab.
- Click on the ‘Details’ option and select the ‘View Certificate’ option from the Digital Signature details tab.
- Select the ‘Install Certificates’ option from the general certificate window, and after completion, click on the ‘Finish’ button.
- Now, reboot your system and download the QuickBooks Desktop update.
Solution 3: Cross Checking the Internet Connectivity
Check your internet connectivity for any kind of breakdown and also check the ‘modern settings.’
Bypassing the router method
- Unplug the ‘Ethernet Cable,’ which connects the modem and the router.
- Now, connect the ethernet cable directly with the system
- Check whether your system can access the network to which it is connected.
Solution 4: Update Antivirus and Antimalware software
Keep all the antivirus and antimalware software up-to-date and make exceptions for the domains and files, namely ‘Quickbooks.com,’ ‘Intuit.com,’’ Payroll.com’,’qbw32.exe’, and ‘qbupdate.exe.’
Read This: How to access QuickBooks Desktop files with One Intuit Account?
Solution 5: Turn off Windows Firewall
- Go to the ‘Start’ button on the bottom left of the screen
- Click on the ‘Settings’ option
- Now, choose the ‘Windows Security’ option.
- After opening ‘Windows Security,’ select the ‘Firewall and Network Protection’ option.
- Carefully opt for ‘Public Network,’’ Domain,’ and ‘Private Network’ from the given options.
- Switch off the ‘Windows Defender Firewall’ for all the network types.
Solution 6: Troubleshoot the error by using the QuickBooks Tools Hub
QuickBooks Tools Hub helps the users to troubleshoot and fix any errors. Follow the steps mentioned below to use it.
- Download and install the “QuickBooks Tools Hub” (If already installed, check for any latest updates).
- Close the “QuickBooks” even if it’s running in the background.
- After completing the installation process, double-click on the “Tools Hub” option on the desktop.
- Select the ‘Program problems’.
- Choose the ‘Quick Fix My Program,’ which will shut down any background used by “QuickBooks” and run an automatic repair on the system.
- Now, open the “QuickBooks Desktop.” and go to the ‘data file.’
See This: Fix QuickBooks Desktop Update Error 503 with Simple Steps
Conclusion
The QuickBooks Error Code 15222 is displayed when the QuickBooks desktop cannot print payrolls or users face problems while updating the desktop app. The primary reason behind this could be the unverified digital signatures, and the other accompanying reasons could be the presence of a Firewall or Antivirus & breakdown of internet connectivity.
Problems related to Error 15222 can be solved by disabling the firewall and rebooting the app. Installing the Digital Signature certificate and rebooting the app. Users should also check the internet connectivity and ensure their antivirus and anti-spyware software are up-to-date and exempt files and domains related to QuickBooks. QuickBooks Tools Hub can help resolve this problem by running a diagnosis through the system and initiating auto-repair.
However, if the problem still persists, users can call our QuickBooks payroll error support team via our helpline i.e., 1-800-615-2347 chat with our experts.
